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Processing times

Processing time form or supporting document

If you submit a form or piece of evidence, we will usually process it within 8 weeks. Does it take longer? On this page you can read to which requests this applies.

Longer processing times

Sometimes the processing time for supporting documents and forms can increase. Here you will find for which topics this now applies.

Students and parents

What did you send? Average processing time
Assess diploma  9 weeks
Performance grant provision 10 weeks
Application for student finance for EU students 10 weeks
Evidence of foreign income 12 weeks
People repaying a debt
What did you send? Average processing time
Evidence of foreign income 12 weeks

Do you run into financial problems because the processing takes longer? Then please contact us personally. We would be happy to think along with you.